Privacy Policy

Last updated: December 2025

Disclaimer: This privacy policy is provided for informational purposes. This is not legal advice. We recommend consulting with a legal professional to ensure full compliance with applicable privacy laws in your jurisdiction.

1. Introduction

Cold→Warm Leads ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Real estate license information

Lead Information:

  • Cold lead names and contact information (provided by you)
  • Buyer preferences (property type, price range, location, etc.)
  • Engagement metrics (email opens, clicks)

Usage Data:

  • Browser type and version
  • IP address
  • Pages visited
  • Time and date of visits

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and maintaining our Service
  • Matching buyer preferences to property listings
  • Sending emails on your behalf
  • Processing transactions and sending related information
  • Responding to inquiries and providing customer support
  • Improving and optimizing our Service
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

4. Data Sharing and Third Parties

We DO NOT share your personal information or your cold leads' data with third parties. Your data is confidential and used solely for the purpose of providing our Service to you.

The only exception is when required by law, court order, or government request. We will never sell, rent, or otherwise disclose your information to marketing companies or other third parties without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time by contacting us. Cold lead data will be retained as long as your subscription is active.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect functionality of the Service.

9. CASL Compliance (Canada)

We comply with the Canadian Anti-Spam Legislation (CASL). All emails include an unsubscribe option, and we only send promotional content to those who have consented to receive it.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Cold→Warm Leads

Email: noelramadan06@gmail.com

Address: Edmonton, Alberta, Canada